September 17, 2014

Tom Matte: 7 More Social Media Tips to Bring Leads to Your Law Firm

The main reason most law firms start using social media is to generate leads. Make sure you are getting the most from your efforts and creating the awareness that will pay off.

I recently read an article on Social Media Today entitled, “7 Reasons You’re Not Generating Leads From Social Media.” Now here’s a topic that looks interesting, since I get asked about the connection between social media and leads quite frequently. As it turns out, lead generation is the top reason most B2B marketers say they are using social media in the first place, so if leads aren’t coming in, it’s probably difficult to justify the time and cost of social media, right?

So using this article as a base, I thought I would talk about 7 ways you can start generating leads from your social media activities.

Go where your prospects are. This may seem obvious, and it is. While I think it’s a good idea to be on all the major platforms, spend most of your time where your next client is hanging out most of the time. This may mean more focus on LinkedIn than Twitter. Or vice versa. Or if your law firm is targeting a specific industry, look for industry-specific social media platforms and start building awareness there.

Provide valuable content. I’ve written quite a few blog posts on the importance of providing good content, so I won’t rehash that here. But if all you are putting out on  your social media pages is information about you, your practice or your law firm, people will quickly grow bored and you will sound completely self-centered. Mix it up with some interesting articles about a topic of interest to your prospects, comment on other people’s posts and retweet valuable information too. Remember, it’s social, so one-way push messages can’t be all you do.

Create strong calls to action and consider creating targeted landing pages. If someone really likes what you have to say, make it easy for them to reach out to you by creating a call to action. It can be something as easy as making your phone number and email address easily accessible. Or better yet, send readers to a landing page where they can find further details, a white paper or some other item of value. In return, ask for their contact information. Targeted landing pages are a great way to expand your database and find out who is really interested in hearing more of what you have to say.

Get the most from your social media real estate. I’m amazed at how many times I go to a law firm’s Twitter page and see no information in the bio space or a Facebook page with nothing on the info page. Whatever you do, provide readers the information they need about your firm, a way to get to your Website easily and other ways to reach out to you as well. Make sure your messaging is consistent throughout all platforms too, so no matter how someone finds you, they see and hear the same thing and walk away with a good idea of what your law firm does.

Integrate email and social media. How many emails do you send a day? I’d be willing to bet it’s at least scores and probably more than 100 on many days. So why not include links to your social media pages in your email signature? If you have an offer on a landing page, include that information there as well. It will generate awareness for your social media work, and it’s easy for someone to forward to a colleague or friend to broaden your reach even more.

Display highly visible social share and follow buttons. While you are adding your social media buttons to your email, make sure they are on your Website too. Not just your home page, but your blog pages, your bio page and possibly your practice area and industry pages. Make it easy for people to share and follow you and your firm, and they will.

Measure the effectiveness of your social media efforts. All this is well and good, but in the end, you need to measure how well you are doing and make adjustments as needed. Set up a time to regularly review your social media traffic, activity and audience. Has any business come to your firm that can be directly tied to social media activities? Are you in the right place or should you branch out and try some new platforms?

What do you suggest? Are your social media efforts paying off in leads?

Tom Matte is CEO of Max Advertising, and focuses his endless enthusiasm on crafting creative and lasting marketing and advertising for law firms, helping them to ultimately grow their practices. Whether a 10-person firm or one of the Am Law 100, he works with firms of all sizes. Tom blogs at the The Matte Pad, where this post originally appeared on December 7, 2011.

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  1. [...] Being the bar networker that I am, I naturally looked at the CBA-CLE Legal Connection to check under the Practice Management tab, and lo and behold, there it was a post from Tom Matte: “7 More Social Media Tips to Bring Leads to Your Law Firm.” [...]

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