June 18, 2019

Colorado Supreme Court: Hotel Has Duty of Reasonable Care to Intoxicated Guests During Lawful Eviction

The Colorado Supreme Court issued its opinion in Westin Operator, LLC v. Groh on Monday, April 13, 2015.

Summary Judgment—Negligence—Innkeeper–Guest Special Relationship—First Impression Duty of Care During Eviction—Colorado Dram Shop Act.

Through her parents, Jillian Groh sought to hold the Westin Hotel responsible for serious injuries she sustained in a drunk-driving accident following a lawful eviction from the Westin. The Westin filed a motion for summary judgment, which the trial court granted. The court of appeals initially affirmed the summary judgment order. The court of appeals then granted Groh’s petition for rehearing. A different panel withdrew the first court of appeals opinion, held that a hotel has a duty to evict a guest “in a reasonable manner,” and reversed the summary judgment order with respect to Groh’s claims of negligence and negligent hiring and training.

For the first time, the Supreme Court examined the duty of care a hotel owes a guest during a lawful eviction. Based on the special relationship that exists between an innkeeper and guest, the Court held that a hotel that evicts a guest has a duty to exercise reasonable care under the circumstances. This requires the hotel to refrain from evicting an intoxicated guest into a foreseeably dangerous environment. Whether a foreseeably dangerous environment existed at the time of eviction depends on the guest’s physical state and the conditions into which he or she was evicted, including the time, the surroundings, and the weather. In this case, genuine issues of material fact preclude summary judgment on Groh’s negligence-related claims.

The Court also considered whether the Dram Shop Act of the Colorado Liquor Code, CRS § 12-47-801, applies to this case. The Court concluded that the Act does not apply because it is undisputed that the Westin did not serve alcohol to Groh. Consequently, the Court affirmed the judgment of the court of appeals and remanded the case for further proceedings.

Summary and full case available here, courtesy of The Colorado Lawyer.

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